REITNER, F.1*, CASSIDY, K.2. The Components Of The Customer-Focused Business. Pooda Journal of Business Marketing, Finance, And Accounting Studies, [S. l.], v. 13, n. 1, 2023. Disponível em: https://pooda.org/index.php/pooda/article/view/256. Acesso em: 23 jan. 2025.